UCI Impact
Infrastructure and Commodity Services
Certain technologies enable and leverage a wide range of IT services and business processes. The network, the telephone system, and the information in the campus directory all help you get your job done. Access to information about how to use IT tools and services, or how well they're performing during the workday help you make effective moment-to-moment decisions.
UCI Directory Enhancements
We consolidated the UCI directory (LDAP) and made the fuzzy-search feature available by default.
New IP Phones
We issued many new feature-rich, network-connected telephone sets.
Pingdom
We introduced Pingdom, a tool which allows the campus to see the status of IT services in real time.
Cellular Infrastructure
We improved cell phone service on campus by facilitating the expansion of cellular infrastructure.
Siteimprove
We introduced Siteimprove, a tool to assess your websites for accessibility, content quality, and security.
Wired and Wireless Network
We made several network improvements including increased WiFi coverage and performance, and upgraded aging wired network equipment for increased reliability, performance, and security.
Unified Messaging
We made the next steps toward unified messaging,
upgrading the telephone system software so you can now get notifications and access your voicemail
by upgrading the telephone system software so you can now get notifications and access your voicemail from your computer or mobile device.
Self-Service Portal
We launched our self-service portal where you can request help, order services, find solutions, and track your issues.